Terms of Service

By accessing or using the Elizabeth Durkee Book Promotion website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services. These terms apply to all visitors, users, and clients of Elizabeth Durkee Book Promotion. We reserve the right to update these terms at any time, and your continued use of our services constitutes acceptance of any changes.

Elizabeth Durkee Book Promotion provides book marketing services including but not limited to advertising campaigns, reader journey development, author websites, Amazon optimization, email marketing, and brand identity services. Service scope, deliverables, and timelines are defined in individual client agreements. We commit to delivering professional, high-quality work, but we do not guarantee specific sales figures, rankings, or revenue outcomes, as these depend on many factors beyond our control including market conditions, book quality, and audience reception. We reserve the right to decline or discontinue services at our discretion, with appropriate notice and refund of any prepaid unused services.

Pricing for our services is outlined in your individual service agreement or proposal. Payment terms are as follows: - Invoices are due upon receipt unless otherwise specified in your agreement - Monthly retainer fees are billed at the beginning of each service period - Ad spend budgets are separate from our service fees and are paid directly to advertising platforms - Late payments may incur a fee of 1.5% per month on outstanding balances - We reserve the right to pause services for accounts with overdue payments exceeding 14 days Refund policy: If you are dissatisfied with our services within the first 14 days, contact us to discuss a resolution. Refunds are handled on a case-by-case basis.

All content on the Elizabeth Durkee Book Promotion website, including text, graphics, logos, and design elements, is owned by Elizabeth Durkee Book Promotion and protected by intellectual property laws. For client work: - Ad creative, copy, and campaign assets created specifically for your campaigns are owned by you upon full payment - Our proprietary marketing frameworks, strategies, templates, and processes remain the intellectual property of Elizabeth Durkee Book Promotion - You retain full ownership of your book content, brand assets, and any materials you provide to us - We may request permission to use anonymized campaign results and testimonials in our marketing materials You may not reproduce, distribute, or create derivative works from our website content without written permission.

Elizabeth Durkee Book Promotion provides marketing services on a best-effort basis. To the fullest extent permitted by law: - We are not liable for indirect, incidental, special, or consequential damages arising from the use of our services - Our total liability for any claim related to our services shall not exceed the total fees paid by you in the three months preceding the claim - We are not responsible for third-party platform changes (such as Meta, Amazon, or Google policy updates) that may affect campaign performance - We are not liable for losses resulting from information you provide that is inaccurate or incomplete We maintain professional standards and will always work in good faith to resolve any issues that arise during our engagement.

If you have questions about these terms or need clarification on any provision, please contact us: Email: infoelleprosepartner@gmail.com WhatsApp: +1 (662) 417-9403 Location: Taos, New Mexico These terms are governed by the laws of the State of New Mexico, United States. Any disputes shall be resolved through good-faith negotiation before pursuing formal legal action.